Cookie Policy

Version 2018.05.25

What cookies are and how MindTouch uses them

Cookies and similar tools are used across MindTouch websites—as well as inside of the MindTouch product—to improve user performance and enhance user experience. This policy explains how MindTouch does this and what these cookies are used for.

What are cookies?

Cookies are small text files which websites may put on computers or mobile devices when a website/webpage is visited. Commonly, websites use cookies for marketing purposes. Due to the fact that MindTouch is a browser delivered product, in this particular case, cookies are also used to provide certain necessary product functionality. Only customers of MindTouch who actively use the MindTouch product will receive product functional cookies. All visitors to the websites may receive website cookies.

In addition to cookies, MindTouch may use another device called a “web beacon pixel”. This may be included in emails that may be sent to users from time to time.

MindTouch will use the term “cookies” in this policy to refer to all files that collect information in this way; furthermore, cookies may be used to recognize a device when one of the MindTouch websites is visited, the MindTouch product is used, and when a MindTouch email or newsletter is engaged with.

The primary purpose of the cookie(s) is to help the website and product recognize and remember a user’s device, and to provide certain product functionality while the MindTouch product is being used.

Cookies serve many functions. On the MindTouch website—or in any emails— the use of cookies can help to analyze how well the website and emails are performing, and what content on aggregate is of most interest to visitors. Within the MindTouch product, cookies might be necessary to help integrate with a secure login provider etc.

What sort of cookies does MindTouch use?

Generally, our cookies perform up to four different functions:

1. Product cookies
Some cookies are essential for the operation of the MindTouch product. Product cookies allow identification of users and enables the user to sign in. If a subscriber opts to disable these cookies, the user will be logged out of the MindTouch system.

2. Performance and Functionality Cookies
MindTouch utilises other cookies to analyse how the visitors use the MindTouch websites, and to monitor website performance. This allows MindTouch to provide a high-quality experience by customising what is offered, and quickly fixing any issues that arise. For example, MindTouch may use performance cookies to: (1) keep track of which pages are the most popular, (2) which method of linking between pages is most effective, and (3) to determine why some pages are receiving error messages. MindTouch may, in future, also use these cookies to highlight articles or site services that may be of interest to any users based on usage of the website.

3. Behaviorally Targeted Advertising Cookies
MindTouch may use cookies to display advertisements that are believed to be relevant to a user’s interests. For example, if a user reads the MindTouch blog on, MindTouch may target that user with advertising when a new blog post on a related topic is published.

How to disable Cookies

As cookies are stored on a user’s browser, one may generally activate or later deactivate the use of cookies directly via the browser.

Click below to learn more about managing cookie settings in browsers:

Effective date: May 25, 2018